{"id":4734,"date":"2025-03-03T10:59:23","date_gmt":"2025-03-03T10:59:23","guid":{"rendered":"https:\/\/www.qualifiednetworks.com\/warranty\/"},"modified":"2025-03-18T14:39:40","modified_gmt":"2025-03-18T14:39:40","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.qualifiednetworks.com\/en\/warranty\/","title":{"rendered":"Third Party Maintenance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;duurzaamheid section-intro&#8221; css=&#8221;.vc_custom_1740054729106{background-color: #f8f8fa !important;}&#8221;][vc_row][vc_column width=&#8221;6\/12&#8243;][vc_column_text css=&#8221;&#8221;]Third Party Maintenance (TPM) from Qualified Networks provides brand-independent support for IT equipment even after the manufacturer&#8217;s warranty expires. This extends the life of your hardware and maintains optimal performance without depending on the OEM. <\/p>\n<p>With our service contracts, you benefit from flexible SLAs, cost savings and quick interventions. Our certified engineers support a wide range of brands, including Lenovo, Cisco, Dell EMC, NetApp, IBM, Oracle, Juniper and more.[\/vc_column_text][vc_row_inner el_class=&#8221;buttons&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_btn title=&#8221;Get in touch&#8221; link=&#8221;url:https%3A%2F%2Fwww.qualifiednetworks.com%2Fen%2Fcontact%2F|&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;form&#8221;][vc_custom_heading text=&#8221;Why take out a service contract?&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]With a TPM contract, you benefit from:[\/vc_column_text][vc_column_text css=&#8221;&#8221; el_class=&#8221;list&#8221;]<\/p>\n<ul>\n<li><strong>Minimum downtime<\/strong><br \/>\nRapid service for maximum performance.<\/li>\n<li><strong>Cost savings<\/strong><br \/>\nUp to 70% more economical than OEM contracts.<\/li>\n<li><strong>24\/7 Support<\/strong><br \/>\nAccess our Technical Assistance Center.<\/li>\n<li><strong>Brand-independent service<\/strong><br \/>\nSupport for various IT platforms.<\/li>\n<li><strong>One contract, one point of contact<br \/>\n<\/strong>Less red tape.<strong><br \/>\n<\/strong><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;kwaliteit pb-90 pt-120&#8243;][vc_column width=&#8221;6\/12&#8243; el_class=&#8221;mo-1&#8243;][vc_single_image image=&#8221;4385&#8243; img_size=&#8221;large&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;info custom-faq&#8221;][vc_custom_heading text=&#8221;packages&#8221; font_container=&#8221;tag:div|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;subtitle&#8221;][vc_custom_heading text=&#8221;Our Service Packages&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text css=&#8221;&#8221;]We offer a wide range of Business Continuity Services tailored to your IT needs:[\/vc_column_text][vc_column_text css=&#8221;&#8221; el_class=&#8221;list&#8221;]<\/p>\n<ul>\n<li><strong>Server maintenance<\/strong><br \/>\nPreventive maintenance and quick repairs for optimal uptime<\/li>\n<li><strong>Storage maintenance<\/strong><br \/>\nOne contract for all your storage hardware, including tape storage and filing systems.<\/li>\n<li><strong>Library maintenance<\/strong><br \/>\nManage and quickly repair archiving systems and data libraries.<\/li>\n<li><strong>Network maintenance<\/strong><br \/>\nDiagnosis, troubleshooting and rapid interventions for network equipment.<\/li>\n<li><strong>Break\/fix services<\/strong><br \/>\nQuick resolution of server, network equipment and peripheral failures. Our engineers perform diagnostics, replace parts and perform firmware updates to get your IT environment back up and running quickly. <\/li>\n<li><strong>Backup &amp; disaster recovery<\/strong><br \/>\nProtect critical business data with automatic backups and fast recovery options. Our solutions minimize downtime and protect your systems from data loss due to failures, cyber attacks or hardware failure. <\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;service pb-100&#8243;][vc_column width=&#8221;6\/12&#8243; el_class=&#8221;content info&#8221;][vc_custom_heading text=&#8221;Flexible SLAs for every type of business&#8221; font_container=&#8221;tag:div|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;subtitle&#8221;][vc_custom_heading text=&#8221;Service Level Agreements (SLAs).&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;list col2&#8243;]Our SLAs offer flexibility and security, with guaranteed response times.[\/vc_column_text][vc_tta_accordion title_tag=&#8221;p&#8221; section_title_tag=&#8221;p&#8221; style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;black&#8221; c_position=&#8221;right&#8221; active_section=&#8221;100&#8243; collapsible_all=&#8221;true&#8221; el_class=&#8221;faq-list&#8221;][vc_tta_section title=&#8221;Next Business Day 9&#215;5&#8243; tab_id=&#8221;1740376391642-170f168a-d7ce&#8221; el_class=&#8221;faq-first&#8221;][vc_column_text]For organizations that operate during business hours and need IT support without urgency. Outages reported on business days will be resolved no later than the next business day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Same Day 4h Onsite 9&#215;5&#8243; tab_id=&#8221;1740376391660-e8d90d15-f690&#8243; el_class=&#8221;faq-second&#8221;][vc_column_text]Assistance within four hours during business hours. Our engineers resolve failures on-site and provide prompt repair or replacement of faulty hardware.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Same Day 4h Onsite 24&#215;7&#8243; tab_id=&#8221;1740376391678-92814b46-eb6b&#8221; el_class=&#8221;faq-third&#8221;][vc_column_text]24\/7 support with an on-site response time of four hours. For companies that always need to stay operational and don&#8217;t have time for long waits.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;13\u00d75 SLA possible on request&#8221; tab_id=&#8221;1741513351912-2f73543f-f783&#8243; el_class=&#8221;faq-third&#8221;][vc_column_text css=&#8221;&#8221;]For organizations with flexible working hours.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text css=&#8221;&#8221; el_class=&#8221;list col2&#8243;]We also guarantee a quick diagnosis and action plan, so you always know what the next step is in case of a malfunction.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;mo-1&#8243;][vc_single_image image=&#8221;4729&#8243; img_size=&#8221;large&#8221; el_class=&#8221;image-overlay&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;garantie-kwaliteit service pb-100 pt-100&#8243;][vc_column width=&#8221;6\/12&#8243; el_class=&#8221;mo-1&#8243;][vc_single_image image=&#8221;5261&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221; el_class=&#8221;image-overlay&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243; el_class=&#8221;content info&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;content info&#8221;][vc_custom_heading text=&#8221;security&#8221; font_container=&#8221;tag:div|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;subtitle&#8221;][vc_custom_heading text=&#8221;24\/7 Support through the Technical Assistance Center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text]Our Technical Assistance Center (TAC) provides 24\/7 access to IT support, including:[\/vc_column_text][vc_column_text el_class=&#8221;list&#8221;]<\/p>\n<ul>\n<li>Incident Management &#8211; Real-time management and tracking of support tickets.<\/li>\n<li>Contract Management &#8211; Overview of your service contracts and performance.<\/li>\n<li>Configuration Management &#8211; Insight into equipment, configurations and incident history.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]Our certified engineers support various brands and platforms, including HPE<strong data-start=\"2474\" data-end=\"2539\">, <\/strong>Dell EMC, Cisco<strong data-start=\"2474\" data-end=\"2539\">, <\/strong>IBM<strong data-start=\"2474\" data-end=\"2539\">, <\/strong>NetApp<strong data-start=\"2474\" data-end=\"2539\">, <\/strong>Oracle<strong data-start=\"2474\" data-end=\"2539\">, <\/strong>Synology and Huawei.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;pb-130&#8243;][vc_column width=&#8221;7\/12&#8243; el_class=&#8221;left-content&#8221;][vc_custom_heading text=&#8221;Faq&#8221; font_container=&#8221;tag:div|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;subtitle&#8221;][vc_custom_heading text=&#8221;question and answer&#8221; use_theme_fonts=&#8221;yes&#8221; el_id=&#8221;faq-first&#8221;][vc_tta_accordion title_tag=&#8221;p&#8221; section_title_tag=&#8221;p&#8221; style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;black&#8221; c_position=&#8221;right&#8221; active_section=&#8221;100&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What is Third Party Maintenance?&#8221; tab_id=&#8221;1740059542177-a6d79dfd-70e5&#8243;][vc_column_text]This is a brand-independent warranty and maintenance service for IT equipment, even after the manufacturer&#8217;s warranty expires.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What brands and systems do you support?&#8221; tab_id=&#8221;1740059542197-b25b9ff3-e8ab&#8221;][vc_column_text]We support HPE, Dell EMC, Cisco, IBM, NetApp, Oracle and Huawei, among others.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How quickly do you provide support?&#8221; tab_id=&#8221;1740059542221-cf1635f0-c84f&#8221;][vc_column_text]Depending on the SLA selected, we will be on site within 4 hours or the next business day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What exactly does Break\/Fix entail?&#8221; tab_id=&#8221;1740059542242-d0c84e05-76e5&#8243;][vc_column_text]This includes quick repairs, firmware updates and component installation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I enter into a service contract?&#8221; tab_id=&#8221;1740059542261-bc0021b6-4bc5&#8243;][vc_column_text]Contact us for a customized SLA that fits your IT needs.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_btn title=&#8221;More frequently asked questions&#8221; style=&#8221;outline&#8221; link=&#8221;url:https%3A%2F%2Fwww.qualifiednetworks.com%2Fen%2Ffaq%2F|title:Faq|&#8221; el_class=&#8221;pt-30&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;faq-sidebar&#8221;][vc_custom_heading text=&#8221;Contact&#8221; font_container=&#8221;tag:div|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;subtitle&#8221;][vc_custom_heading text=&#8221;another question?&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741258736685{margin-bottom: 5px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1740493701143{margin-bottom: 10px !important;}&#8221; el_class=&#8221;sub-title&#8221;]Contact one of our specialists directly.[\/vc_column_text][vc_row_inner el_class=&#8221;faq-contact-block&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;3812&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_circle_2&#8243; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;\/author\/oskar-paarhuis\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"contact-wrapper\">\n<div class=\"contact-info\">\n<h6 class=\"name\"><a href=\"\/author\/oskar-paarhuis\/\">Oskar Paarhuis<\/a><\/h6>\n<p><a href=\"\/author\/oskar-paarhuis\/\"><span class=\"position\">IT specialist<\/span><\/a><\/p>\n<\/div>\n<div class=\"contact-details\"><span class=\"contact-tel\"><a href=\"tel:+31202402350\">+31 (0) 20-2402350<\/a><\/span><span class=\"contact-email\"><br \/>\n<a href=\"mailto:info@qualifiednetworks.com\">info@qualifiednetworks.com<\/a><br \/>\n<\/span><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;duurzaamheid section-intro&#8221; css=&#8221;.vc_custom_1740054729106{background-color: #f8f8fa !important;}&#8221;][vc_row][vc_column width=&#8221;6\/12&#8243;][vc_column_text css=&#8221;&#8221;]Third Party Maintenance (TPM) from Qualified Networks provides brand-independent support for IT equipment even after the manufacturer&#8217;s warranty expires. This extends the life of your hardware and maintains optimal performance without depending on the OEM. With our service contracts, you benefit from flexible SLAs, cost savings and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4734","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/pages\/4734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/comments?post=4734"}],"version-history":[{"count":0,"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/pages\/4734\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.qualifiednetworks.com\/en\/wp-json\/wp\/v2\/media?parent=4734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}