IT hardware is an essential factor in business continuity, but maintaining it can be costly. Many organizations think they rely on expensive maintenance contracts from manufacturers to keep their IT systems operational. Fortunately, there is a more efficient and cost-effective alternative: Third Party Maintenance (TPM). Third Party Maintenance extends the life of your IT hardware and saves up to 70% on maintenance costs, without compromising quality or reliability.

What is Third Party Maintenance (TPM)?

Third Party Maintenance is a service contract for IT equipment offered by a third party and not by the original manufacturer (OEM). This means that companies can continue to benefit from maintenance and support for their hardware beyond the manufacturer’s warranty.

TPM provides support for End-of-Service (EoS) and End-of-Life (EoL) devices, meaning you can use your IT assets longer without forced upgrades to new systems.

IT team voor datacenter ontmanteling

The benefits of Third Party Maintenance

  • Save up to 70% on maintenance costs – Lower costs than OEM contracts, with no concessions on service.
  • Flexible service contracts – Choose an SLA that suits your organization, from standard maintenance to 24/7 support.
  • Fast on-site repairs – Our certified engineers provide fast service and support across Europe.
  • Longer life of your IT equipment – Avoid costly replacements and extend the useful life of your systems.
  • Sustainable IT strategy – Fewer replacements means less e-waste and lower carbon emissions.

Why choose Third Party Maintenance instead of OEM support?

Aspect OEM Support Third Party Maintenance
Cost High and rising per year Up to 70% cheaper
Support Limited to proprietary brand hardware Multi-vendor support
Flexibility Standard contracts without customization Customized SLAs
Sustainability Focus on replacement Extending hardware lifespan
Support for EoS/EoL Not supported Full support available

How does a TPM contract work at Qualified Networks?

  • Choose a service contract – Select the level of maintenance that suits your IT infrastructure.
  • Maintenance and on-demand support – Quick diagnosis, support and on-site repairs as needed.
  • Extend the life of your IT – Avoid unnecessary replacements and save on IT costs.

At Qualified Networks, we offer customized TPM contracts with SLAs that fit your business needs. From standard maintenance to 24/7 on-site support – we ensure maximum business continuity.

Conclusion

Third Party Maintenance offers companies maximum flexibility, cost savings and support for EoS/EoL hardware, without relying on expensive OEM contracts. With a TPM contract from Qualified Networks, you are assured of reliable IT support, reduced costs and a more sustainable IT strategy.

Are you ready to lower your IT maintenance costs and use your hardware longer? Get in touch and find out how TPM can help your business!

Oskar Paarhuis is an experienced network equipment specialist with more than 14 years of industry expertise. As Supervisor of the testing engineers team at Qualified Networks, he is responsible for checking and assessing switches, routers and other network hardware.
His career started in 2009 at a renowned company in reuse and certification of IT equipment. For almost 14 years, he worked on testing and optimising network equipment, with a strong focus on quality and reliability.

This article was originally published on 7 May 2025. It was last updated on 7 May 2025. The content on this page was written and approved by Oskar Paarhuis.

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